Q1. What is the anticipated percentage of accessories that will be included?
A1. 1 to 1 for MacBook and iPad power adapters and possibly some extra stock for MacBook Air Magsafe 2 45w power adapters.
Q2. Are devices currently in cases? Can they be removed prior to collection?
A2. They are all in cases and will not be removed prior to collection. We will remove cases on any 7th Gen iPads.
Q3. Are devices engraved? If so, was the engraving done by Apple or a 3rd party?
A3. They are not engraved.
Q4. Will devices be fully released from DEP/Apple School Manager and any other MDM Systems prior to collection?
A4. Devices will be fully released from DEP/ASM. We can easily do this via the inventory spreadsheet and Mutt/Jamf MDM.
Q5. Will devices be cleared of iCloud profiles preventing Activation Lock prior to collection?
A5. All devices will be cleared of iCloud lock unless accidentally missed. We will work with the vendor if they
receive any from us that are still locked.
Q6. Will Firmware Passwords be removed from Macs prior to collection?
A6. We will attempt to remove all firmware passwords prior to collection; however, it can be provided if we miss any.
Q7. How many pickup sites do you anticipate?
A7. As stated in the RFP, it could be multiple. It could be up to 20 locations and as few as 1. We will make a best effort to relocate all devices to one site. This depends on COVID-19 and possible restrictions in place at the time devices are collected.
Q8. Are you able to provide the processor information for these devices? MacBook portion:
A8. Intel 1.8GHz core i5 Dual Core Processor, for other specs please look up model # listed in the proposal.
Q9. What brand cases were used for the iPads and Macs?
A9. iPad 6th generation units have a Brenthaven Edge 360 90% and 10% may have a heavy duty Logitech keyboard case.
iPad Pro 10.5" have a Logitech Slim Combo keyboard case
MacBook Air's (Students) all have Brenthaven Edge cases.
MacBook Air (Teachers) some purchased their own cases and may keep them. Some will have Brenthaven 360 Edge cases, not sure on the numbers of cases specifically.
Q10. Can I arrange a visit on-site next week to inspect a sample of devices?
A10. Sure, just let us know when. You will need a mask and will go through a brief temp check before being escorted.
Q11. Were any of the devices permitted to be taken home during their usage or did they remain within the classroom environment?
A11. All of our devices are currently taken home. However, the elementary K-5 6th generation iPads were in carts until COVID-19 hit last year in which we promptly assigned them to students to take home.
Q12. You mention an Apple protocol in wipe service/certification requiring a NIST and NAID certification by the vendor. If a vendor does not have that certification but has an R2/RIOS certification through the audit of our wipe service protocol to DoD 5220.22 standards is that an acceptable certification for us to participate within the bidding process?
A12. The DoD 5220.22 is 25 years old. We "require" at least NIST since these units have SSD and the DoD 5220.22 does not include Flash/SSD in its specifications. Quoted from online and references noted at the bottom: "The DoD 5220.22 standard was not created to address chip-based storage and the different mechanisms for handling the storage capacity. This major issue, discovered by UCSD, caused a ripple effect in the industry and influenced NIST to release the NIST 800-88 Clear and NIST 800 88 Purge standards." 1. Also: "National Institute for Standards and Technology’s (NIST) Special Publication 800-88: Guidelines for Media Sanitization should be used for current data erasure compliance. The current revision was issued in 2012, and includes overwriting, secure erasure, and physical destruction methods. The NIST guidelines have replaced the DoD standard in regulatory and certification compliance across all industries." 2.
Q14. Where can I find the site addresses?
Q15. Will the devices be in one central location at each pickup?
A15. Yes unless space is a factor (to large to fit in help desk/specific area).
Q16. Will there be space to put the equipment's on pallets for shipment?
A16. Depends on COVID. Best effort to make a large enough area happen but not promised.
Q17. Will the locations have a loading dock?
A17. No loading dock. We have a location we have used for pickups that has a make-shift dock that needs a dock plate to use (rough). Plan on most likely utilizing a lift gate.
Q18. What is the condition of the equipment currently?
A18. You will need to come grade the devices yourself. The devices have been cased since the last refresh only removing mostly for damage and warranty work.
Q19. After June 1st will all the equipment be ready for pickup? Or is there a scheduled roll out? If so what is the district's timeline on pickups?
A19. Will most likely be a "during the month of June" pickup.
Q20. How would the school like to receive payment from the winning bidder? Through wire transfer, check, cashier's check, etc?
Q21. Approximately how much equipment would be able to be viewed if we were to set up a site inspection?
A21. We have examples at our Tech Center and we could setup a visit to a High School, Middle School and Elementary school. Visitors will need to bring PPE and will have their temperature taken.
Q22. Do the MacBook Airs have 128GB SSDs or 256GB SSDs?
A22. 2,790 are 128GB and 815 are at least 256GB. The Apple model numbers in the RFP should give all specifications including this when referenced online.
Q23. Will the devices have any asset tags, metallic tags, tamperproof tags, or stickers of any kind?
A23. Yes, they will have metal asset tags and Brother DK-2211 labels applied.
A25. The actual counts are the stock we have. We will make attempts to collect all of these devices at the time of pickup but a small number will come in after that. We will not know that number ahead of time.
A26. Again, we will make every attempt to collect all devices prior to pickup. We cannot estimate exactly what this would be. There should be a low numbers of devices not returned by initial pickup.
A27. We expect to collect the unreturned devices within 45 days, thus the remaining payment should be due at that time.
Apple Factory Reset along with multiple quality checks be sufficient for
data wipe, or do you require NAID certification by your vendor?
R-S Middle Furniture RFQ Questions
When is the bid for the middle school due?
We have not determined the bid submittal date at this time. That decision will be made after the submittals on 2/1/21 and once we decide on our next steps.
Can vendor qualifications be sent electronically or via mail?
They must be mailed.
I wanted to check to see if to become qualified for the Middle School bid, do we have to have record of providing furniture to this district?
That is not a requirement. Familiarity with our district or similar districts will be a portion of the scoring rubric, but will not exclude anyone.